SP+ Membership Agreement

This Membership Agreement (“Agreement”) is entered into by and between Sanctuary Pediatrics (“Practice”) and the parent/guardian (“Member”) on behalf of the patient/ on the date of signature below.

By enrolling in this subscription membership, Member acknowledges and agrees to the terms outlined herein.

SP+ Membership Benefits

As a Sanctuary Pediatrics Member, your family receives the following included benefits:

  • Unlimited provider visits – No additional visit fees for member child. Included services are at the discretion of Sanctuary Pediatrics.

  • Sports & club physicals included – At no additional cost.

  • Premium Care Services ($10/month per patient INCLUDED):

    • Premium Patient Portal Access: View your child’s medical records, eLab results, medications, documents, growth charts immunizations, and more. Anytime.

    • Enhanced Communication: Direct digital messaging (texting) and secure provider messaging (provider initiated)

    • Balance & Payments: View up-to-date balances, get itemized charge receipts, and make payments when necessary (SP+ Members use Member Billing Portal)

    • Sharing & Access: Enable authorized guests access, download patient documents

    • Patient Education: View and download patient education from your provider

  • 4th child and beyond FREE – Membership covers additional children beyond three at no extra charge.

  • Members-only events & parties – Access to special gatherings hosted by Sanctuary Pediatrics.

  • Invitations to community S.E.R.V.E. events – Opportunities to participate in service-oriented community programs.

  • Monthly giveaways – Eligibility for practice-hosted drawings and perks.

Membership Fees

Membership is billed on a subscription basis, either monthly or annually:

  • SP+ Seedling (Newborn-3y) Membership: $99/month

  • SP+ Sapling (4y-21y) Membership: $59/month

  • Additional Children (4th+): FREE

Rates are subject to change with 60 days’ written notice; adjustments will not apply during the Member’s initial one-year minimum commitment period.

All fees are automatically charged to the payment method on file every month from the date of enrollment. Payments are non-refundable except as required by law or approval of ownership.

Term & Renewal

  • Membership requires a minimum commitment of one (1) year from the date of enrollment.

  • Payments may be made monthly, but membership may not be canceled before the completion of the first 12 months, except as provided in Section 6 (Early Termination Exceptions).

  • After the first year, membership automatically renews on a month-to-month basis unless canceled by Member with 30 days’ written notice.

  • Membership fee adjustments, if any, will only take effect at renewal.

Exclusions & Limitations

This membership is NOT health insurance and does not cover:

  • Emergency room visits or urgent care visits

  • Care outside of Sanctuary Pediatrics.

  • Specialist consultations, hospitalizations, or procedures performed outside the practice.

  • Vaccines, laboratory tests, or medications (unless otherwise specified).

Members are strongly encouraged to have and maintain a separate coverage plan for services not included in this membership.

Termination of Membership

Standard Termination

Membership may be terminated:

  • By Member, after completion of the 1-year minimum commitment, with 30 days’ written notice.

  • By the Practice, for non-payment, misuse of services, or inappropriate conduct, with written notice provided.

Early Termination Exceptions

A Member may request early termination of the Agreement prior to the end of the 1-year minimum if:

  • The family relocates outside of the service area of Sanctuary Pediatrics.

  • The Member experiences significant financial hardship that prevents continuation of membership.

  • The Practice and Member mutually agree to an early termination.

All early termination requests must be submitted in writing and approved by Sanctuary Pediatrics.

Legal Disclaimer

  • Memberships do not provide health insurance and should not be used as a replacement for a proper health coverage plan.

  • Sanctuary Pediatrics does not guarantee coverage for medical services outside the scope of this membership.

  • Membership fees are for participation in the program and access to listed services only.

  • Member is responsible for all healthcare expenses incurred outside of this membership, including but not limited to hospitalizations, emergency care, specialist referrals, imaging, and prescriptions (unless otherwise specified).

  • This Agreement is governed by the laws of the state in which Sanctuary Pediatrics operates.

Acknowledgment

By purchasing a Membership, Member acknowledges that:

  • Membership provides access and services but is not a substitute for health insurance.

  • Membership requires a minimum one-year commitment, except in cases of approved early termination.

  • Membership fees will remain unchanged during the initial one-year commitment period.

  • Member is responsible for maintaining separate insurance coverage as needed.

  • Member has read and understands the terms of this Agreement.